Subscriptions

An SMB Subscription is a service plan for your small business to keep your computers and day to day computer operations running without added costs. We know that every business consists of computers, printers, routers, switches and phones which are all included in the service subscription.

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  • Pricing per month:

    • Starter Subscription $500 for up to 5 computers.

      • $100 each additional computer.

    • Starter Subscription $800 for up to 5 computers and 1 server.

      • $100 each additional computer.

      • $300 each additional server or virtual server.

Help Desk

  • Onsite or Remote computer and printer troubleshooting. (Included in SMB Subscription)

  • Local Liaison for computers and laptops with warranties, will help troubleshoot with warranty provider and prepare for shipping. (Included in SMB Subscription)

  • Onsite & Remote Hours 9am -4pm (Included in SMB Subscription)

  • Onsite & Remote Extended Hours at regular rate.

  • Preventive Maintenance – Upgrade Hard Drives

  • Patching (Included in SMB Subscription)

  • Remote and Onsite support for computers (Included in SMB Subscription)

  • New Hires and Terminations (Included in SMB Subscription)

  • Computer Setup for New Hires

  • Computer backup and re-image for terminations.

  • Office 365 Management (Included in SMB Subscription)

  • G-Suite Management (Included in SMB Subscription)

  • Troubleshooting hardware and software issues. (Included in SMB Subscription)

Networking

  • Cisco Meraki Router Configuration

  • Cisco Meraki Router Client VPN Setup

  • Cisco Meraki Router Maintenance (Included in SMB Subscription)

  • Cisco Meraki Dashboard Monitoring (Included in SMB Subscription)

  • Cisco Meraki Switch Installation and Setup

  • Cisco Meraki WIFI Installation and Setup

  • Cisco Meraki Intrusion Detection, Prevention and Network AntiVirus (Included in SMB Subscription)

  • Cisco Meraki Security Camera Setup and Install

  • Cisco Meraki Security Camera footage retrieval (Included in SMB Subscription)

  • Sonicwall Firewall Administration (Included in SMB Subscription)

  • Sonicwall to Cisco Meraki Migration

Server

  • Server Setup and Configuration

  • Server Troubleshooting (Included in SMB Subscription)

  • Server Monitoring (Included in SMB Subscription)

  • Preventive Maintenance (Included in SMB Subscription)

  • User and Group Administration (Included in SMB Subscription)

  • SAN Setup

  • NAS Setup

Office 365

  • License Monitoring (Included in SMB Subscription)

  • Sharepoint Setup and Migration (Serverless Migration)

  • Sharepoint Maintenance (Included in SMB Subscription)

  • Sharepoint Administration (Included in SMB Subscription)

  • User and Group Permissions (Included in SMB Subscription)

  • Setup all Desktop, Documents and Photos to backup to Onedrive 1TB for all computers (Included in SMB Subscription)*

  • Azure Domain Maintenance and Administration (Included in SMB Subscription)

  • Mobile Device Manager Setup and Administration (Included in SMB Subscription)

  • Remote Erase a Laptop, Phone or Tablet (Included in SMB Subscription)

  • Microsoft Exchange Administration (Included in SMB Subscription)

Phone System

  • Limited Cloud VOIP phone support (Included in SMB Subscription)

  • Local Liaison for On Premises DID / VOIP systems that have a service contract.

Printers

  • New Printer setup and connect.

  • Add printer to users (Included in SMB Subscription)

  • Clear paper jams (Included in SMB Subscription)

  • Scan to email using LDAP with Active Directory on compatible devices (Included in SMB Subscription)

  • Local liaison for leased or printers with service contract. (Included in SMB Subscription)

Projects

  • Clean up computers

  • Reimage computers

  • Serverless Migration to the cloud

  • Partial or Full migration to Office 365

  • Setup Office 365

  • Move Data to the cloud

  • Setup Printers

  • Setup Skype for Business/Teams

  • Decommission & Recycle Old Server

(847) 906-3332

©2018 by North Shore Computers LLC.